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Care and repair

We run a home improvement agency called Metropolitan Care and Repair.
The project was setup to help the elderly to improve and adapt their homes in the London Borough of Haringey. Metropolitan Care and Repair also runs anti-burglary, gardening and hospital schemes to enable people live independently.

Last year, over 800 new customers were helped by the service.

Services within Metropolitan Care and Repair:

  • home improvement agency
  • Green Routes horticultural project
  • Hospital Homelink
  • anti-burglary support project.

 

Home improvement agency

The project helps elderly homeowners to repair, improve and adapt their homes. We will help people to overcome the practical difficulties in obtaining basic and essential repairs and improvements to their homes.

How do we help?

  • We can visit you at home to discuss and help with your problems.
  • We will outline the options available to you.
  • If building work is required we will help find and organise funding wherever possible.
  • The project surveyor will draw up specifications, arrange for estimates from builders and monitor the work from start to finish.
  • You will always be informed of the exact costs before you commit yourself to any building work.

 

Green Routes

Green Routes helps people back into employment by offering:

  • horticultural training and employment to local people who are unemployed, including those with mental health issues
  • tailored training courses to community groups and individuals on specific horticultural topics.

What do we do at Green Routes?

  • Short Courses in basic horticulture.
  • Training in NVQ Level 2 Amenity Horticulture.
  • Employability and job brokerage to prepare for employment.
  • 1:1 support to develop independent living skills through support plans and risk assessments.
  • Induction package including health and safety after assessment.
  • Specific tailored horticulture courses for external organisations.
  • Tuition to develop individuals volunteering skills.
  • Allotment space for local community groups.

Training groups and programmes cover areas of basic and more advanced horticulture such as:

  • plant propagation
  • plant care
  • greenhouse culture
  • turf culture
  • garden design
  • building and maintaining water features.

Specialist training programmes can include:

  • Container gardening
  • Hard and soft landscaping
  • Growing soft fruit and top fruit
  • Creating a tropical garden in a temperate climate
  • Propagation for nursery sales
  • Rare and unusual plant propagation

 

For more information about this scheme please contact the team on 020 3535 4700.

 

Hospital Homelink

Hospital Homelink provides support, advice and information as well as practical assistance to people over 60 who have been discharged from hospital. It also provides support to prevent people going into hospital.

We provide free support with:

  • moving light weight furniture
  • benefits and concessionary travel
  • applying for grants for heating and hot water
  • accident prevention (checking on home hazards) including clearing obstacles which pose risks
  • obtaining a care package.

The project funded and supported by:

  • Haringey Primary Care Trust
  • Haringey Council
  • Metropolitan Housing Partnership.

For more information or an appointment please contact the Hospital Homelink Project Case Worker on 020 3535 4700.

 

Anti-Burglary Support Project

We offer assistance with the following:

  • free fitting of window and door locks.
  • free fitting of spy holes, door chains/bars.
  • free fitting of smoke alarms
  • filling in your insurance form and getting estimates from reliable contractors following a burglary.
  • help with re-glazing or replacing a damaged window or door.
  • advice on how to minimise the risk of a bogus caller entering your home
  • help to access other relevant organisations.

The Anti-Burglary Support Project is funded and supported by:

  • Metropolitan Police
  • Victim Support
  • Haringey Council
  • Metropolitan Housing Partnership
  • Haringey Neighbourhood Renewal Fund.

If you would like more information or an appointment please phone: The Anti-Burglary Project Worker on 020 3535 4700

Care homes

We support over 100 people in registered care homes across London and the Midlands.

Our care homes provide 24-hour support and accommodation to people who are too vulnerable to live independently. We work to maximise independence and increase or reintroduce inclusion within the community.

Following a shift in policy local and central government, several of our services are being re-modeled into supported living services or accommodation based services to better suit the needs of service users and meet the strategic plans of commissioners.


For more information about our care homes, please contact our regional office.
Domestic violence

For more information about our domestic violence services, please contact the regional office

Gay men’s services

We run what is reported to be England’s only gay men’s supported housing project.
This unique service supports gay men who are/have been victims of same sex domestic violence or homophobic abuse. The service primarily provides medium-term temporary housing.

Key working with this group encompasses the encouragement of life skills through the promotion of social inclusion and care plans with a view to independent living. While at the service, men are encouraged to utilise the opportunity and support provided to address a variety of personal and lifestyle issues in an understanding and non-judgemental forum.

We also work in partnership with a number of both statutory and non-statutory agencies and can refer service users for specialist support if necessary.

For more information about this service, please contact us on 020 8920 4444.

HIV and AIDS

We support people with HIV and AIDS on a floating support basis in Lambeth, Wandsworth. More recently we have won an open tender in the Midlands to provide HIV and Aids support to people living in Nottingham City.

Our services provide individual and group support, advice, counselling, guidance on managing health, and practical support services. Our outcome based support focuses on managing discrimination, alleviating debt, maximising benefits, medication management and liaison with other specialist services involved with the individuals care.

Great emphasis is placed upon building supportive networks within the local community so that our service users can maintain as much independence for as long as possible.

For more information about this service, please contact the regional office

Respite care

We support individuals and families with learning and physical disabilities including those with high support needs and additional physical, sensory and communication impairments.

Several of our services are accredited with the National Autistic Society.
For more information about our respite care services, please contact the regional office.

Substance misuse

We provide a range of substance misuse services developed in partnership with drug action teams, health authorities and the Safer Communities Initiative.

We provide support to people with drug or alcohol problems and have developed significant links to complementary statutory and voluntary sector services.

We offer:

  • floating support services to people living with or dealing with recovery from substance misuse
  • housing-based support schemes for people recovering from drug and alcohol misuse.

If you would like to know more about our substance misuse service, please contact your regional office

Teenage parents

Developed under the Safer Communities Initiative, our housing-based teenage parent services have expanded to include outreach and resettlement support to young parents and their children in London and the Midlands.

We provide practical outcome based support and emotional assistance to over 46 teenage parents. We also have substantial experience of working successfully with young people and teenage parents who have additional support needs such as offending, substance misuse, domestic violence or homelessness.

We currently offer the following:

  • high quality, specialist schemes for teenage parents, designed to provide a balance between independent self-contained accommodation and onsite training and support facilities
  • flexible floating support services set up to meet the needs of teenage parents and their children
  • inter-agency working with local health/social welfare agencies and the development of peer support networks, to provide a holistic service to young parents and their children, enabling long-term independence within the community.

For more information on our services for people with teenage parents, please contact the regional office

Tenancy support

Our tenancy support service is provided to existing Metropolitan Housing Trust tenants who require assistance in maintaining their tenancy. These services have been commissioned across MHT in recognition of our success in providing positive outcomes in crisis and longer term intervention with tenants.

Tenancy support provides a crucial role in homelessness prevention and significantly reduces the risk of antisocial behaviour, arrears and evictions.

For more information on our services for people with teenage parents, visit the where we work section and choose one of the following boroughs where we deliver these services:

  • Lambeth
  • Southwark
  • Derbyshire
  • Nottingham City.
Women’s services

We are an established specialist provider of support and advice services to women escaping from domestic violence and women who are homeless for other reasons.

We have experience of providing emergency short-stay accommodation and resettlement outreach services to single women and their children, and we are affiliated to National Women's Aid (WAFE).

We offer:

  • specialist women's refuge, providing a short-stay safe house with 24-hour support and advice
  • supported move-on accommodation providing interim support for up to 18 months to enable women to develop and establish suitable long-term arrangements
  • resettlement support and practical assistance to enable women moving on from a refuge to resettle into a new setting
  • outreach services to women dealing with domestic violence who choose to remain in the community or in their own home and for those who cannot access refuge accommodation due to their personal circumstances
  • floating support services for women at risk of, or experiencing, domestic violence and specialist support for women living with mental ill health.

For more information about these services, please contact your regional office.

Young people

We support over 180 vulnerable young people aged 16-25 years across London, the Midlands and South Yorkshire.. We offer a flexible range of floating and housing-based support services such as:

  • individually tailored services for care leavers and young single homeless people
  • floating support and outreach to vulnerable young people living in the community in London and the Midlands
  • 24-hour staffed project with onsite offices and resource facilities, shortlisted for the iNbiz awards on the strength of its inter-agency and community integration initiatives
  • supported housing for unaccompanied minors, young refugees and asylum seekers
  • a Foyer service for single homeless refugees which provides support and training such as ESOL, driving theory and job searches.

We also offer a range of services to support teenage parents.

For more information on our services for people with young people, please contact your regional office.

Volunteer

By giving up some of their time to help us build on the good work we do, volunteers make a real difference to people’s lives.

Does volunteering interest you?

 

People like me

ZyadZyad completed the DR LES project in Derby. Read his story

 

 

 

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Improving Life Together

Metropolitan Support Trust is a part of Metropolitan Housing Partnership, a unique network of locally focused member organisations working together to provide housing, regeneration, community, care and support services.

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