Service user involvement explodes throughout MST!

Posted by MST on July 8, 2009 | No Comments

FireworkssOur three-year service user involvement strategy – developed with service users – has helped improve their services and the lives of service users.

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Rising to the challenge – a discussion piece…

Posted by MST on July 8, 2009 | 4 Comments

Rising to the challengeThe increasing use of competitive tendering to procure housing and care and support services is having a significant impact on the sector and it’s no different for MST. New Business Manager, Pamela Sinnott details some of the challenges.

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Holding all the ACEs

Posted by MST on July 8, 2009 | No Comments

AcesACE (or Achieving Excellence) is a programme within Metropolitan Housing Partnership that is transforming the way member organisations go about their work.

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Great tackle! Our groundbreaking approach to tackling worklessness

Posted by MST on July 8, 2009 | No Comments

greattackleWe recently began piloting “My Future”, a new approach designed to offer guidance and practical support to all service users in moving towards employment.

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A diversity of success

Posted by MST on July 8, 2009 | No Comments

diversityofsuccessWe’ve had success in a wide range of tenders over the last year. Here’s some of the recent examples.

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A digital future…right now – www.mst-online.org.uk

Posted by MST on July 8, 2009 | No Comments

www.mst-online.org.ukWe aim to deliver the best support and care services in the country, so we’ve relaunched our website with targeted information and a range of features to help us engage with all our customers.

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Personalisation: delivering a customised service

Posted by MST on July 8, 2009 | No Comments

deliveryRuth Cartwright, Head of Quality and Improvement, talks about the agenda of personalised care and support services.

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Filed Under: General