Service user involvement explodes throughout MST!
Posted by MST on July 8, 2009 | No Comments
Our three-year service user involvement strategy – developed with service users – has helped improve their services and the lives of service users.
Filed Under: General

The increasing use of competitive tendering to procure housing and care and support services is having a significant impact on the sector and it’s no different for MST. New Business Manager, Pamela Sinnott details some of the challenges.
ACE (or Achieving Excellence) is a programme within Metropolitan Housing Partnership that is transforming the way member organisations go about their work.
We recently began piloting “My Future”, a new approach designed to offer guidance and practical support to all service users in moving towards employment.
We’ve had success in a wide range of tenders over the last year. Here’s some of the recent examples.
We aim to deliver the best support and care services in the country, so we’ve relaunched our website with targeted information and a range of features to help us engage with all our customers.
Ruth Cartwright, Head of Quality and Improvement, talks about the agenda of personalised care and support services.