We want to provide an excellent service to our service users. If we get things wrong, we need to know so we can try and put them right.
If you tell us when you are not happy or are worried about something, we can help and learn from our mistakes. The quality of support you receive from us will not be negatively affected if you complain. Your feedback and complaints make your support better!
You can also tell us what you think by email or my contacting your local office.
Michael is a service user who decided to volunteer. He writes about his experiences in the forum and will answer your questions. Visit Michael’s blog
Marie Louise won an prize for providing us with feedback. You can enter our latest prize draw in your FORUM
Metropolitan Support Trust is a part of Metropolitan Housing Partnership, a unique network of locally focused member organisations working together to provide housing, regeneration, community, care and support services.